Privacy Policy

Last Updated: October 09, 2025

Introduction

Welcome to the Portal ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

This Portal is run by community volunteers and is not incorporated as a legal entity. We take your privacy seriously and strive to be transparent about our data practices.

Information We Collect

Information You Provide to Us

When you register for an account or update your profile, we may collect:

  • Username
  • Email address
  • RSI (Roberts Space Industries) handle, monicker, and email, and other data
  • Citizen ID (RSI account number)
  • Discord username and ID (if you choose to link your Discord account)
  • Steam ID, Twitch ID, and YouTube channel (if voluntarily provided by you)
  • Profile picture (if voluntarily provided)
  • Gameplay preferences and interests (if voluntarily provided)
  • Availability schedule (if voluntarily provided)
  • Ship ownership information related to RSI Pledge Store purchases (if voluntarily provided)
  • Account usage, activity and status changes
  • Content you create or contribute (posts, comments, etc.)

Information Collected Automatically

When you visit our Portal, we automatically collect:

  • IP address and session/connection information
  • Browser type and version and metadata
  • Operating system and device information
  • Referring website
  • Pages visited and time spent on those pages
  • Date and time of your visit
  • Session information
  • Page error and performance data
  • Integration data provided via external services
  • Interaction data with our Discord bots and on our Server

Cookies and Similar Technologies

We use first-party cookies and similar technologies to:

  • Maintain your session
  • Remember your preferences
  • Authenticate your identity
  • Improve site functionality
  • Understand overall site usage
  • Enhance security

Our session cookies expire after 8 hours of inactivity.

We do not use third-party cookies for tracking or advertising purposes.

How We Use Your Information

We use the information we collect to:

  • Create and maintain your account
  • Provide access to Portal features and services
  • Manage your membership in squadrons and organizations
  • Facilitate communication between members
  • Assign appropriate permissions on our Discord server
  • Assign portal roles and statuses
  • Send notifications about activities relevant to you
  • Allow you to use our extended tooling and integrations
  • Analyze community trends
  • Improve our website and services
  • Ensure the security of our Portal

Discord Integration

Our Portal integrates with Discord for authentication and community management purposes. When you link your Discord account:

  • We store your Discord ID, username, discriminator, and avatar
  • We use this information to assign appropriate roles and permissions on our community Discord server
  • Our Discord bots use this information to provide access to specific chat channels based on your membership status and roles
  • Our bots may collect and store information about your interactions with the bots, as well as your activity in the Discord server.

Error Tracking and Monitoring

We use Sentry, a third-party error tracking service, to monitor application performance and identify bugs. This service may collect:

  • Error data including stack traces
  • Browser information
  • IP address
  • User actions that led to an error

This information is used solely for internal purposes to improve the stability and performance of our Portal.

Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:

  • With Discord, when you choose to link your account
  • With Sentry for error tracking and monitoring
  • When required by law or to protect our rights

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Access to your personal information
  • Correction of inaccurate or incomplete information
  • Deletion of your personal information
  • Restriction of processing of your personal information
  • Data portability

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our Portal is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

Contact Us

If you have questions or concerns about this Privacy Policy, please contact us through our Discord server or by reaching out to a community administrator.

By using our Portal, you consent to the collection and use of information as described in this Privacy Policy.